Jul 29, 2022
While increasing case acceptance and attracting new patients are essential for practice growth, there's no better strategy to scale your practice than improving patient retention.
Debbie Bittke is a practicing hygienist helping hygiene departments grow by implementing cost-effective patient retention strategies and improving efficiency. She is also the founder of Dental Practice Solutions, a dental recruitment and consulting firm.
Today, Debbie joins me to discuss how to get new patients, reactivate overdue hygiene patients, and her top five patient retention strategies to boost practice growth. You'll also learn how to reduce last-minute appointment changes and a few tips on improving the patient experience.
Tune in to find out more!
Key Takeaways
- Intro (00:00)
- Why there's currently a shortage of dental hygienists (02:41)
- How to prevent patients from canceling their appointments (05:59)
- The importance of developing an appointment procedure (14:21)
- Cost-effective strategies for new patient growth (18:31)
- How to reduce last appointment minute changes (22:38)
- Tips on getting patients to attend their revaluation visits (25:05)
- Lightning round questions (39:03)
Additional Resources
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
Learn more about Dental Practice Solutions at: https://dentalpracticesolutions.com/
This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at: http://www.clouddentistry.com/Len