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The Raving Patients Podcast

Feb 5, 2021

On this episode of the Raving Patients Podcast, Len sits down with Dayna Johnson to discuss how to create productive workflows for in your dental practice for an optimum dental team.  It comes from a team that has a systematic approach to managing patient care, communicating with their patients and balancing their day.  During this podcast we will talk about those daily, weekly and monthly systems that are essential to making sure all the pieces fall in to place. 
Listeners can opt in to receive Dayna's free resource guides for their daily, weekly, monthly workflow which will help give best practices for the dental team and the doctor.
Takeaways from this episode include:
  •  Let's map out the ideal day, week, and monthly routines to create a workflow that gets results.
  • The turnover in the dental industry is incredible and many of the new team members have come from outside dentistry. Routinely, there is no organized way of on-boarding new team members to know what their primary role is in the practice and they get frustrated.
  • We need to get back to the basics and re-focus on our core systems. The dental practice will be more successful and patients will be better taken care of if we get back to the roots of the systems.
  • The teams entire day revolves around the practice management software and we need to get the systems into the software so the entire team is on the same page. When you are working systems outside of the software things will fall through the cracks.

Dayna Johnson loves her work. With more than 25 years of experience in the dental industry, Dayna’s passion for efficient, consistent, and secure systems is grounded in personal understanding and professional expertise. With a direct, pragmatic approach, Dayna helps clients develop standardized protocols for all practice management systems. Seeing a need in the dental industry for more resources, she founded Novonee® – The Premier Dentrix Community in 2016 and helps cultivate Dentrix superusers all over the world. Dayna knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be. When she is not training, speaking or writing an article, Dayna enjoys spending time in the garden, golfing and hiking in the Rocky Mountains. Dayna is a total foodie and when on the road searches out local restaurants to support the local economy.